Warranty Policy | Cash Crusaders

Cash Crusaders

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Warranty Policy

All items purchased come with different warranty policies. Credits, exchanges or repairs on items will only happen if you were not aware of the defect at the time of purchase or if a suitably qualified service centre confirm that the malfunction is due to a pre-existing condition.

All non-electrical new goods and second-hand goods carry a 6-month warranty. A valid proof of purchase is required for this warranty. This covers factory defects for new goods. For second-hand goods, this covers any defects and failings not caused by your use and not present when you bought the item. Cash Crusaders’ retail merchandise is intended and guaranteed for DIY, household and recreational use only.

The warranty is rendered invalid, if:

  • There are any physical alterations
  • Any abuse, negligence or user error
  • Lightning, water or infestation damage occurs
  • Safe and proper use instructions were not followed
  • The power cord or factory-fitted plug is changed
  • Any additional applications, software or viruses are installed or transferred
  • Any speakers or amplifiers are paired with inappropriate counterparts
  • Any car audio or frontloader equipment are not installed by a qualified VAT-registered installation company
  • Any petrol motor for chainsaws, generators, lawnmowers, quad bikes, etc, are not started up in store

This warranty excludes:

Second-hand goods:

  • Sports goods
  • Problems with original pre-installed software, CDs, DVDs, Playstation, Xbox, PSP, DS Lite, Nintento Wii games, PC games and video tapes after 48 hours of purchase
  • PC Games on Internet-networked computers
  • Petrol motors for chainsaws, generators, lawnmowers, quad bikes, etc. after 48 hours of purchase
  • Gas appliances

New goods:

  • Consumables, such as batteries, bulbs, guitar strings, etc.
  • ‘Read error’ on user recorded discs

You may return any faulty out-of-box goods within seven (7) days of purchase to be refunded, replaced or repaired at our cost, provided that you present the original till slip and it is not subjected to exclusions. Cash Crusaders’ retail merchandise is intended and guaranteed for DIY, household and recreational use only.

The warranty is rendered invalid, if:

  • There are any physical alterations
  • Safe and proper use instructions were not followed
  • The power cord or factory-fitted plug is changed
  • Any additional applications, software or viruses are installed or transferred
  • Any speakers or amplifiers paired with inappropriate counterparts
  • Any car audio or frontloader equipment not installed by a qualified VAT-registered installation company
  • Any petrol motor for chainsaws, generators, lawnmowers, quad bikes, and other similar motors which were not started up in the store

This warranty excludes:

Second-hand goods:

  • Sports goods
  • Problems with original pre-installed software, CDs, DVDs, Playstation, Xbox, PSP, DS Lite, Nintento Wii games, PC games and video tapes after 48 hours of purchase
  • PC Games on Internet-networked computers
  • Petrol motors for chainsaws, generators, lawnmowers, quad bikes, etc. after 48 hours of purchase
  • Gas appliances

New goods:

  • Consumables, such as batteries, bulbs, guitar strings, etc.
  • ‘Read error’ on user recorded discs

All electrical new goods are covered by a 12-month warranty. This covers factory defects. You must present the original till slip. Phones and tablets must come with their original accessories and charger. Cash Crusaders’ retail merchandise is intended and guaranteed for DIY, household and recreational use only.

The warranty is rendered invalid, if:

  • There are any physical alterations
  • Any abuse, negligence or user error
  • Lightning, water or infestation damage occurs
  • Safe and proper use instructions were not followed
  • The power cord or factory-fitted plug is changed
  • Any additional applications, software or viruses are installed or transferred
  • Any speakers or amplifiers are paired with inappropriate counterparts
  • Any car audio or frontloader equipment is not installed by a qualified VAT-registered installation company

This warranty excludes:

  • Consumables, such as batteries, bulbs, guitar strings, etc.
  • ‘Read error’ on user recorded discs

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